1. Application

 

These conditions apply whether a contract has been made verbally or in writing, Where a copy of these terms and conditions has been given to you at anytime or you have been advised verbally of all the significant terms and conditions upon making a booking, you shall be deemed to have accepted these terms and conditions. Where you have made a booking before receiving these terms and conditions and without being advised verbally of all the significant terms and conditions, you may cancel this contract without liability to us within 48 hours of receiving these terms and conditions. Otherwise, you shall be deemed to have accepted these terms and conditions without any reservations.

 

2. Hirer and Passengers

 

The hirer acts on behalf of all the passengers travelling on the vehicles provided by us. The hirer shall be responsible for the actions and decisions of all the passengers on board including any additional costs incurred in performing the contract.

 

3. Quotations

 

Quotations are given on the basis of the direct route, date and on the information provided by the hirer. The route used will be at the discretion of the company unless it has been particularly specified by the hirer in which case it will be clearly shown on the confirmation note sent by the company. All quotations are given subject to the company having available suitable vehicle at the time the hirer accepts the quotation. Quotations are valid for 28 days unless otherwise notified. Quotations are given for vehicle and driver only. Any additional charges will be separately identified and will be the hirer's responsibility unless otherwise expressly agreed and specified.

 

4. Confirmation

 

Normally, written confirmation by the company is the only basis for the acceptance of hiring or for any subsequent alteration to the booking.

 

5. Payment

 

Any deposit requested must be paid by the date stated, and payment in full must be made before the start of the hire unless otherwise agreed by the company. The company reserves the right to add interest at the rate of 2% per annum above the base rate of Barclays Bank PLC calculated on a daily basis, from the date by which the payment should have been made.

 

6. Use of the Vehicle

 

The hirer cannot assume the use of the vehicle between outward and return journeys, nor that the vehicle will remain at the destination for the hirer's use unless this has been agreed with the company in advance.

 

7. Time and Route Variation

 

The company reserves right to levy additional charges for additional mileage or time to that agreed. The charges will be pro rata the charges advised on the booking confirmation. The vehicle will depart at the times agreed by the hirer and it is the responsibility of the hirer to account for all passengers at those times. The company will not accept liability for any losses incurred by passengers who fail to follow instructions given by the hirer.

 

8. Driver's Hours Regulations

 

The driver's hours of work are regulated by law, and the hirer accepts the responsibility of ensuring the hire keeps to the hours and times agreed by the company. Neither the hirer nor any passenger shall delay or otherwise interrupt the journey in such a way that the driver is at the risk of breaching the regulations relating to driving hours and duty time. If any breach is likely to occur, the hirer shall be responsible for any additional costs incurred unless it is outside the control of the hirer. The calculation of any additional costs will be at cost to the company.

 

9. Seating Capacity

 

The company will, at the time of booking agree and specify the legal seating capacity of the vehicle to be supplied. The hirer must not load the vehicle beyond this capacity. On private hire no standing passengers are permitted.

 

10. Conveyance and Carriage of Animals

 

No animals (except guide dogs and hearing dogs notified to the company in advance) may be carried on any vehicle without the prior written consent of the company.

 

 

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OUR TERMS & CONDITIONS - PAGE 1 of 4